Privacy Policy

1. Introduction

The Thunderbolts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thethunderbolts.tech and use our services, including communications via the WhatsApp Business API.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our contact or inquiry form
• Subscribe to our communications
• Engage with us via WhatsApp or other messaging platforms

Personal information we may collect includes:

• Full Name — to identify and address you
• Email Address — to respond to inquiries and send project updates
• Phone Number — to communicate via WhatsApp and telephone
• Project Details — to understand your requirements and provide relevant services
• Company/Organization Name — if voluntarily provided

3. WhatsApp Business API Usage

We use the WhatsApp Business API to communicate with users who have explicitly opted in to receive messages from us. This includes:

• Transactional updates — project status, milestones, and delivery notifications
• Service communications — responses to your inquiries and consultation scheduling
• Project-related messages — relevant updates about your engagement with us

We will never send promotional or marketing messages via WhatsApp without your explicit, separate consent.

4. Opt-In Consent

We collect phone numbers and WhatsApp messaging consent through the following mechanism:

• Website Contact Form — When you submit our inquiry form, you are required to check a consent box confirming that you agree to receive transactional messages via WhatsApp.
• Explicit Opt-In — Consent is never assumed or pre-checked. You must actively select the opt-in checkbox before submitting your inquiry.

You may withdraw your consent at any time by contacting us at hello@thunderbolts.dev or by replying "STOP" to any WhatsApp message from us.

5. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver project updates and transactional communications via WhatsApp
• Manage our business relationship with you
• Improve our website and services
• Comply with legal obligations

6. Data Sharing & Third Parties

We do not sell, rent, or share your personal data with third parties for their marketing purposes without your explicit consent.

We may share your data only in the following circumstances:

• WhatsApp / Meta Platforms — Messages sent via the WhatsApp Business API are processed by Meta Platforms, Inc. in accordance with WhatsApp's Privacy Policy.
• Service Providers — Trusted third-party tools (e.g., hosting, analytics) that help us operate our website, bound by confidentiality agreements.
• Legal Requirements — When required by law, regulation, or legal process.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Delete your personal data (subject to legal obligations)
• Withdraw consent for WhatsApp messaging at any time
• Opt out of any communications by contacting us

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.